This policy explains how LifeClaw, offered under the Agentese Labs brand, handles information when you use our website, chat channels, API, and MCP connector. For questions or privacy requests, email lifeclaw@manta.network.
Information we handle
- Account and access information, such as your email address or phone number, linked chat account, login verification status, API tokens, and account settings.
- Information you provide to the assistant or connector, such as messages, saved contacts and addresses, business search requests, booking details, and phone numbers you ask us to call.
- Call information, including the numbers involved, call status and timing, spoken content processed during a call, transcripts, summaries, and task results. If you send a voice message, we process its audio to transcribe it.
- Purchase and usage information, such as points balance, charges, orders, and payment status. Our payment provider handles payment card details.
- Technical information needed to operate and secure the service, such as request logs, device or browser information, and security events.
How we use it
We use this information to authenticate users, run the assistant and MCP tools, find businesses, place and manage calls, relay messages you approve, report results, maintain your account and contacts, process purchases and usage, provide support, and protect the service from abuse. A call may disclose your requested message or booking details to the person or business you ask us to contact. The assistant may use conversation context to carry out your request; please avoid sharing information that is not needed for the task.
Who receives information
We share information as needed with service providers that support hosting, database storage, telephony and verification, AI processing, search, payments, analytics, and the messaging channel you choose. These may include Twilio, OpenAI, Anthropic, Stripe, Telegram, WhatsApp, and Google, depending on the feature you use. The person or business called receives what the call communicates. If you connect LifeClaw to another agent through MCP or the API, that client can receive tool results, including call summaries and transcripts, under your authorization. Providers and recipients may operate in other countries.
Retention and security
We retain account, conversation, call, booking, purchase, and usage records for as long as needed to provide the service, resolve disputes, prevent abuse, and meet applicable legal or accounting obligations. Retention depends on the record and purpose. We use access controls and other safeguards appropriate to the service, but no online service can guarantee absolute security. Keep your API tokens private and revoke tokens you no longer use.
Your choices and requests
You can manage saved contacts, connected phone numbers, and API tokens through the available account controls. To request access, correction, export, or deletion of your information, contact lifeclaw@manta.network. We will review requests under applicable law and may need to verify your identity or retain records where required. You can stop using a connected chat channel or third-party agent at any time through that service.
Updates
We may update this policy as the product or its providers change. The date above identifies the current version. Material changes will be communicated where required by law.